Lots of tenants bring vehicles with them. Make clear which utilities are the tenant’s responsibility and how they can get started arranging those. Which utilities are the tenants responsible for coordinating and paying on their own? Electricity, internet, water, sewage, gas, trash, and recycling are some examples of utilities that will need to be taken care of, whether by you or your tenant. What providers are available at your property, and where should the tenant go to get started? List websites and phone numbers for all relevant providers. Tenants will have to set up some utilities on their own, and your tenant welcome letter should contain basic information on how to do so. Make yourself available for any questions during the move-in process. What time will the unit be ready? Do your tenants have to fill out a form detailing the condition of the property upon move-in? How will they pick up their keys (building, unit, and/or mail)? Where can they park their vehicles to easily move all their belongings? Giving your tenant as much information as possible will help ensure a safe and smooth move-in experience. List any specific protocol you require for move-in day. Beware the drawbacks of each method during COVID-19, and be sure to check out the Tellus app for your rent collection needs to ensure safety and ease during the pandemic and beyond. What Should You Include in a Tenant Welcome Letter? How to pay rent:ĭo you require rent to be paid in a certain way? Detail accepted payment methods, from a check and who that needs to be made out to, to electronic payment methods such as Venmo or Paypal. High rates of tenant turnover are costly and bad for business using a tenant welcome letter can help convert your tenant into a long-term renter. Helping set clear expectations up front helps both you and the tenant.įurther, providing a letter of this nature helps show the tenants that you are responsible, professional, and that you care about building a positive, lasting relationship. This letter serves as a consolidated place where tenants can refer back for any questions that may pop up. You want to answer any potential questions up front, helping streamline the move-in process for your tenant. A tenant welcome letter is the perfect place to do this, organizing all your information in one place. You want to make sure this is communicated as clearly as possible to any new residents that move in. The more information your tenant has, the better! Why Write a Tenant Welcome Letter?Īs a landlord, you likely have basic requirements and standards for your tenant. This will make your job as a landlord easier and help foster a positive (and hopefully lasting) relationship between the two of you. How exciting, a new tenant just moved in! This is a period of transition for you and your new tenant, and it’s important to ensure that they are equipped with all the necessary information to be a responsible occupant.
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